- Question: how long is the shipping time and how long does it take to arrive to the uk thanks
- Our Answer:
Hello, as we are in the UK, shipping is guaranteed next working day via our courier, Interlink. Many thanks
- Question: hi im thinking about buying one of your laser pro 12
price is a little much for me. whats the best price you could do on it. iv bought the tablets of you in the past
kind regards
craig
- Our Answer:
Hi, right now we are selling it at £375 which is £25 cheaper than anyone else.
We just emailed out a 10% discount code JAN12H to existing customers for the next couple of days.
So, if you use that code it will be £337.50 which is the lowest you will ever purchase a Pro 12 for I can promise you :-)
Thanks
- Question: what is wavelength nm
- Our Answer:
Hello, the wavelength is 660nm. Many thanks
- Question: Can hairmax laser pro 12 be used in Uk. Do I need to buy anything extra to use in Uk n what is the warrantee
- Our Answer:
Hi, we are the premier UK reseller of the HairMax LaserComb range and can assure you that your laser comb will come fully ready for the UK with a proper UK plug (not with an adaptor like some send out!). Our power units are made for the UK and fully CE marked for safety. Also, it comes with a manufacturer 2 year warranty AND we also provide you with a 6 month money back guarantee also. No one else does this.
Finally, if there is something wrong with your device we will replace it FOC within 2 years - no need to sent to the US - something else some of our competitors make you do! If you have any questions at all please feel free to call our freephone number 0800 612 6394 or (from a mobile) use the landline 01606 593357.
Kind regards, Andrew
- Question: Hi i am 53 and i started to lose hair when i was 20. My father had the same problem. I have thick hair on the back and edges . would the hair max comb cause new hair to grow after all these years . regards dave
- Our Answer:
Yes it certainly would! However, in order to set realistic expectations we tend to advise that you can expect re-growth to give you the kind of hair that you had 5 years ago. Some people see better results that this of course. However, if the area you are treating is smooth and there has been no hair growth there for 5 years or more it is highly unlikely to grow back, though not impossible. THanks
- Question: Is the voltage suitable for use in Singapore? Can I order from Singapore and any delivery charges? Thanks.
- Our Answer:
Hello, yes the voltage is the same in Singapore as the UK, and uses the same standard 3 pin plug, known as the BS1363. The BS1363 is also used in Malta, Cyprus, Sri Lanka, and Hong Kong (amongst others). It has been in use since 1947 and is widely regarded as the safest plug and socket system in the world.
If you order from a European country, we will also send an EU adaptor.
We ship daily to Singapore - simply select Singapore as the destination and it will automatically update the shipping fees for you. Many thanks
- Question: Is this for 220V? can you ship to Singapore?
- Our Answer:
Hello, the voltage for Singapore is the same as the UK, and uses the same standard 3 pin plug, known as the BS1363. Incidentally, the BS1363 is also used in Malta, Cyprus, Sri Lanka, and Hong Kong (amongst others).
We ship to Singapore - simply select Singapore as the destination and it will automatically update the shipping fees for you. Many thanks
- Question: Hi!
I am looking to buy a laser comb but a stuck as unable to decide which one to buy lux 9 or pro 12. I understand result wise there is no difference between 9 or 12 apart from treatment time i just wanted to know if lux 9 and pr 12 both wireless so what i mean is both are rechargeable batteries so i can use it in front of my telly and dont have to be bound by the dressing table and also would like to know is it harmful if i use it every day?
- Our Answer:
Hello, the main difference between the Lux 9 and Pro 12 LaserCombs is to do with the number of lasers, which reduces the amount of time required per treatment (from 11 minutes to about 8). The LaserComb should be used in accordance with the manufacturers instructions - for best results use 3 times a week with rest periods in between sessions. The scalp needs the rest period to help promote a healthy scalp as an important part of treatment. Using the LaserComb every day will NOT improve the results. Many thanks
- Question: I received my Hairmax LazerComb Pro 12 this week and have used it every other day as advised.. I have only used it three times so far and I have noticed an increase in the shredding of my hair. Is this normas when first starting to use the LaerComb?
- Our Answer:
Hello, the LaserComb works by stimulating the natural cycle of hair growth - this natural cycle includes a resting or shedding stage, during which everyone loses a few more hairs than during the rest of the cycle. During this stage the LaserComb stimulates the root of the hair to promote the new heathy hair that forms. This so-called shedding stage is perfectly natural, and some users notice a few more hairs being shed during this stage when using the LaserComb. This is in fact a very positive indication that the LaserComb is beginning to treat your hair. During the rest of the hair growth cycle, the LaserComb provides energy for healthy hair growth.
There are a number of web-myths about the LaserComb, which it may be helpful to dispel. The LaserComb cannot "cause" hair loss - if you begin using the LaserComb during your hair's natural shedding stage then you may notice a very slight increase in shedding - it is literally a few more hairs, not clumps of hair or a significant amount that would be noticeable to anyone other than the user. And not everyone notices this - as everyone loses about 150 hairs a day normally, a slight increase of a couple of hairs may not be detected. It is important to know that the LaserComb is actively encouraging the formation of new hair, and that the low level laser therapy that the LaserComb utilises CANNOT cause hair loss or result in significant shedding. Many thanks
- Question: Hi, can I use the laser comb pro 12 for my daughter who is only 14 years old as she experienced a severe hair lose.
Dose it cork with hereditary hair lose
Does it work with hair loss due to stress?
Will this comb thicker the hair or it will only stop hair lose?
What is the least effect we can see with this product in hair if it does not regrow the hair
Is there any side effect when we stop using it?
Is using it every day will make its effect faster and quicker
- Our Answer:
Hello, we would recommend the LaserComb for adults only, and for a child to have experienced severe hair loss we would strongly urge you to check with your doctor for any underlying cause of this.
However, to answer your remaining questions, the LaserComb does work with hereditary hair loss, and does thicken existing hair. Normally, you will see healthier, thicker hair in a better condition. It is recommended that the LaserComb is used on an ongoing basis to maintain the benefits you experience having used it. And you should only use the LaserComb as directed, every other day - the hair and scalp need time to recover and for hair condition to improve between treatments. Using it more often will NOT speed up results. Many thanks
- Question: hi ,the hairmax laser comb pro 12,you don't seem to mention how long this device lasts for,its no good if it only lasts for 12 months,also theres no mention if it has a mains power cord as the rechargable battery don't last long.thanks.
- Our Answer:
Hello, the LaserComb comes complete with a mains power supply so that you can use the LaserComb either charged in its cradle (in the same way as keeping an electirc toothbrush charged) or directly from the mains. All our LaserCombs come with a 2 year manufacturers warranty against factory defects and workmanship errors. Many thanks
- Question: Does this work for both dark and fair haired people?
- Our Answer:
Hello, yes, the LaserComb works on any type of hair colour. Many thanks
- Question: Hi just wanted to know could i get a discount if i purchased two combs?
- Our Answer:
Hello, Please give us a call on our freephone 0800 612 6394 and we'd be happy to discuss your purchase. Many thanks
- Question: Hey, is this for females as well?
Im 25 and have thinnin hair over the scalp and losing hair too..
Please adv..
Waiting for your prompt repy.
Many Thanks
- Our Answer:
Hi, yes it for women too - in fact nearly half our customers of this product are women. While the clinical trials and FDA approval has been carried out for men the manufacturers are just completing trials with women and awaiting FDA approval for women too. They have informed us that the results seen for women and just as effective as for men.
- Question: Can this product be used with hair gels, spritzes, hair moisturizers, and pomades?
- Our Answer:
The LaserComb should be used BEFORE the application of any hair gel or other related hair product. It is important that the combs are able to part the hair easily and that the laser light reaches the scalp, as it has been designed to operate this way. Many thanks
- Question: Hello
Can i use the Lasercomb after i have applied hairstyling products/ Regaine. Also does the hair have to be washed before using the lasercomb?
Can i stop using Regaine if i start to use the Lasercomb.
How many applications can be pereformed on one charge.
Does Lasercomb have to be used daily if so does it matter if the odd day is missed.
Thanks
- Our Answer:
Hello,
You need to use the LaserComb on your scalp before applying any styling products - the teeth of the comb need to be able to part the hair and get the laser light directly to the scalp - it has been specially patent-designed this way.
You can then can apply your Regaine afterwards - this is a good combination actually, though I would also add in a DHT blocker too such as Revivogen so that you have a DHT blocker AND growth stimulators in the minoxidil and the LaserComb.
The LaserComb has a built-in Lithium Ion battery and once fully charged it can be used for approximately 24 hours of continuous use. When the battery requires charging, the HairMax will turn off and the red laser indicator light will start to blink. It is recommended that you always return the HM to the charging cradle after each use to keep it fully charged.
We recommend that the LaserComb be used 3 times per week, for optimal results.
Many thanks
- Question: I ordered a Hairmax LaserComb PRO 12 which I received last week but it was white for my son but know i would like to order another but in black how do i do this?
- Our Answer:
Hello, whilst we will try to ensure you receive your preferred colour, we cannot guarantee this as we receive both from the manufacturers. However, we will send you your preferred choice if we can! You can either just add that you would like to receive a Black version in the "Any Other Information" part of the order, or you can simply drop us an email to let us know you would prefer the LaserComb in black and we will try to ensure that you get your preferred option. Many thanks
- Question: Interested in purchasing either the Hairmax Pro 12 or the Lux 9 laser comb and wondering what is the difference other than the shorter treatment time per use ? Thanks
- Our Answer:
Hi, the PRO12 has 12 lasers and the Lux 9 has 9 lasers and the only effect this has is reducing the treatment time per use, yes. Kind regards
- Question: I am interested in the laser comb pro 12. I suffer with migraine/tension headaches, Would there be anything to suggest this product might make my migraines worse. Thank you for your response
- Our Answer:
Hello, there are no side-effects reported with the HairMax Laser Comb Pro 12, and the product has FDA approval. Therefore you will not experience any worsening of your headaches or migraines. Incidentally, we do have a few products that may help you with your migraines, such as Medic Herb Migraherb (Feverfew) or the Cefaly Migraine Headache Relief. Many thanks
- Question: Hi
If I order the PRO 12 lasercomb, can I be guaranteed to receive the white model ?
Thanks
- Our Answer:
Hi,
When we have stock of the white Hairmax LaserComb Pro 12 we will endeavour to send you a white one - please note this in additional instructions. Alternatively, email me at richard@peak-nutrition.co.uk to let me know you have placed an order and I wil ensure that a white one is sent to you. Many thanks