AthenaFem - VAT Exempt

Hello Christine, there is a direct contact line for AthenaFem for any queries regarding the Athena once out of its warranty period - if you call 0800 2494 495 they should be able to help. Many thanks

Hi, as every prolapse is different in severity and the individual we are not "allowed" to say any pelvic toner will help directly. However, we have feedback from well over 100 customers who have used this device with a prolapse to good effect and good results. Kind regards, Andrew

Hello, you can use the AthenaFem during ovulation, however, the use of any electrical pelvic toner during pregnancy is NOT recommended. Many thanks

Hello, the VAT form is a simple self-certification form - if you are using the AthenaFem for stress or urge incontinence then you are entitled to purchase the product without paying VAT. Simply opt for the VAT free verison, and the form will be included with the delivery. Many thanks

Hello, the AthenaFem uses electrical stimulation of the muscles n the plevic floor, to help improve muscle tone throughout that area. This can be particularly beneficial where it is not possible or easy to exercise the muscles yourself. Whilst we cannot advise on specific medical use, and would always advise that you consult your doctor or consultant for their advice, the AthenaFem is extremely helpful in building up bladder control through the pelvic floor muscles groups. Many thanks

Hello, the Athena should not be used whilst pregnant as you should only perform manual pelvic floor exercises whilst pregnant.
It is fine to use during ovulation and will not in any way affect your ability to get pregnant. Many thanks

Hello, if you ahve a prolapse, and have any device inserted for retaining the prolapse, then you would need to seek the advice of your doctor prior to using the AthenaFem. However, from customer feedback, we know that it has been effective for women with prolapses. Many thanks

Hello, whilst the AthenaFem may be able to help with a prolapse by strengthening the muscles in the pelvic floor, however, with any prolapse we do recommend that you speak to your doctor or medical advisor prior to starting treatment. Many thanks

Hello, whilst we know of no specific reason why the AthenaFem should not be used in your case, due to the nature of your surgery we would advise that you speak to your doctor or health care professional before using the AthenaFem. Many thanks

Hello, it is slightly larger than a (new) Maxi size tampon - about the same size as a luxury lipstick container. It is ergonomically designed, so does fit very easily. Many thanks

Hello, yes, a pelvic toner such as the AthenaFem can help with bladder problems that go back even over a number of years. The AthenaFem helps tone up the muscles in the pelvic floor area - as with any other muscle group that has not been toned in a long time, it may take a little longer to see the desired results but the muscle tone will be improved, and this will in turn help you with your long-term bladder problems. Many thanks

Hello, the AthenaFem automatically exercises the pelvic floor muscle groups, and you will find that as your muscle tone improves so does sensitivity, so you will find that you experience more at lower levels. Many thanks

Hello, the manufacturers advise that any pessary be removed prior to using the AthenaFem. Many thanks

Hi, one is VAT inclusive and one is for VAT EXEMPT - I capitalise the word "exempt" because if you suffer from any sort of stress, urge or mixed incontinence you can claim the VAT Exempt version. This is a simple form that we send along with the goods and you simply sign it and send it back to us for our records. If you only want the toner for personal "sexual" reasons, eg helping improve vaginal embrace for improved feeling during intercourse, then you should purchase the VAT inclusive version. The VAT Exempt version is for people who suffer from a medical condition such as stress or urge incontinence where you feel like you need to go to the toilet all the time or you leak a little when laughing, sneezing etc.

Hope this helps. Thanks

Hello, we would recommend thoroughly cleaning the AthenaFem with a product such as the Hygienic Pelvic Toner Intimate Product Cleaner, which cleans and prepares your pelvic toner (or any intimate product). A link is given below:
http://www.peak-nutrition.co.uk/womens_health/pelvic_toning/hygienic_pelvic_toner_intimate_product_cleaner.htm
Many thanks

The recommended position for using the AthenaFem is lying down, leaning slightly forward, so if used in this position and not using too much lubricant the trainer should not slip out. With use, you will also find that the AthenaFem will help tighten the vaginal embrace, and so should help you be able to keep tampons in, too! Many thanks

I am sorry, we don't currently offer credit facilities. You can, of course, pay us monthly over say 6 months and we will ship the unit to you once you have paid the amount in full. Kind regards

Without a doubt, yes, if your problem is pelvic floor strength. If you cannot grip your partner then you do need to improve your pelvic floor. We have other products for pelvic floor workouts of course that are quite a lot cheaper.

Hi, as you are pregnant we are going to have to ask you to discuss this with your healthcare professional first as for legal reasons we cannot offer an opinion. Sorry, I know this is not what you want to hear! Kind regards

Not at all no unless you have a pre-existing medical condition like a prolapse then you should of course. However, in regards to how to UNDERSTAND how to use the AthenaFem, no - a Dr is not required - the instructions and DVD are quite easy to follow. Many thanks

Sorry, right now we do not ship to Argentina, sorry. We ship to a few countries outside the EU including USA and Canada but we have not set up for Argentina yet. Thanks

Hi. Cost is £205.85 for vat inclusive version. If you choose VAT Exempt version the VAT is refunded once you return the form so the actual cost is £179.00
Shipping to Ireland is via Royal Mail AirSure which is a 3 day service and costs £14.50. Remember you get a free facial massager too worth £15.00. Thanks

Hi, try lying on your back at first - it can take some getting used to - don't use too much lubricant and try and relax - it could well be your body is squeezing it out with muscle contractions? However, first go, try lying on your back - if you have any further trouble please let us know. Kind regards

Not at all, no - you are self-certifying the form. Just fill in the box with say "Stress incontinence" for example, sign it, date it and return to us. Thanks

Yes, that is a very pleasant effect of using pelvic toners and the AthenaFem is particularly good at it! Thanks

We could only suggest you discuss with your doctor first I'm afraid as each medical situation is unique and different. Sorry we can't be more specific. Best regards

Maybe, it's probably best to call them and ask her to call you back and discuss over the phone - save a visit. We do know that many women with prolapses use the AthenaFem or similar.

Oh yes, definitely so! As will the PelviTone or the manual Pelvic Toner - in fact, all the pelvic toners on our site will help. The AthenaFem one is one of the easiest to use and doesn't use any wires so it's quite convenient too. However, the PelviTone one has the most pre-set programmes and is totally configurable to your exact use - not one for the techno-phobes though! Thanks

Hi, if you've never had children it's quite surprising that you feel you are loose. Can you I suggest you talk to a female GP and ask her for an examination to get her opinion? It may well be that there is nothing wrong with you at all and it could well be simply a perception by your boyfriend? Or maybe he has sensitivity or size issues? In regards to your question about the AthenaFem - it is still not suitable for use sitting down at work - it would probably want to try and slip out when you moved. The AthenaFem could be used say in a bathroom at work for 20 minutes or during lunch hour in the car - but you really do need to keep still most of the time.

Personally, I would talk to a Dr to get their opinion.

No, not at all. You can select the VAT Exempt version and a self-declaration form will be sent with your order - you can then fill it in and return it to us by fax or post for a VAT refund. Many thanks

Hi, if you have suffered a prolapse, or are suffering from a medical condition, or are pregnant or have just given birth you should consult with a health care professional. For example, you maybe pregnant and not know it and you shouldn't use any pelvic exerciser without consultation if you are pregnant. You may have a vaginal infection also. There are many reasons really why it is normally advisable to discuss with a GP before using a pelvic exerciser. However, if you know you are not pregnant and you are in good health and you have not just given birth most people do not bother to seek medical advice first without any detriment whatsoever. Thanks

Hi, we would have to say no, not unless agreed by your health care professional in advance. Thanks

Hi, the Cleo Q is a good unit. The only reason we haven't stocked this unit is we feel it is very overpriced. The AthenaFem is only a little more and is totally wireless, unlike the Cleo Q which has a wire from the unit to the probe. Our PelviTone is a wired unit and is BETTER than the Cleo in our opinion as it has more pre-set programmes in it. So, if you were to compare one to the other I would compare the Cleo Q to the PelviTone - the PelviTone is nearly £100 cheaper, just as nice looking and has more functionality. This is why we don't stock the Cleo. I hope this has helped. Thanks

Hi, sorry it's taken 4 days to get back to you! However, I was waiting on the manufacturer to confirm that you CAN use the AthenaFem even with a pacemaker fitted. Thanks

It could well be, however you would need to discuss this with your GP or Gynecologist first.

You will need to talk to your GP or health care professional about this I am afraid. Thanks

Some women may be able to do this; but, in most cases, probably not. You could try wearing your underwear after it is inserted in case you do have to get up and move about. This should help keep it in place.

Each individual is different. It varies with age, weight, overall health, menopause, and in many cases, the number of vaginal childbirths the woman has experienced. In the best case scenario, you will notice tightening of the pelvic muscle after about 30 days of use though some people report benefits after only 1 week.

After you have succeeded in strengthening the pelvic muscle, we suggest that you continue exercising (perhaps with a reduced schedule), for maximum effectiveness and to maintain good pelvic health. After all, you try to keep the other muscles in your body toned and taut... so don't neglect this very important one!

It is highly recommended that new mothers begin pelvic floor rehabilitation as soon as possible after giving birth. You should consult with your doctor to determine when to start using the PMT.

Although it probably isn't necessary, anything you can do to be proactive and expedite the alleviation of your incontinence problem will be good news for you.

We recommend a prone or semi-prone (such as a recliner) position for inserting the PMT.

The easiest way is to use about a 14" length of sanitary dental floss. Thread it through the eyelet on the Trainer and tie at the end. Many women are able to push it out but in the beginning, always start with the clean dental floss.

You should feel a contraction of the muscles which feels like trying to suppress the urge to urinate and then letting go. If you don't feel this type of contraction, take the tip of your finger and move the PMT slightly until it finds the right place for you. Many women say they find they don't have to put it very far inside the opening but just enough to feel the eyelet at the end of the Trainer.

Only your physician can determine that for you since each prolapse is unique.

All of the physical properties of the PMT have been deemed safe by the Federal Drug Administration and we meet their standards along with the EU CE mark requirements.

Yes. We recommend a water-based lubricant, but only if necessary. DO NOT use a petroleum-based jelly. You can also use a little water if you don't have lubricant.

The PMT Trainer module is sealed and can be cleaned with warm soapy water, rinsed, dried and put back in the cradle on the controller. You can also use antiseptic wipe or with tissue or cotton balls if desired.

The Wireless Controller module should be kept dry at all times; if it requires cleaning, carefully wipe clean with a damp cloth.

Although the trainer can be cleaned, the PMT should only be used by the person for whom it was prescribed. We do not condone letting another individual use your PMT.

Place the trainer back into the cradle on the controller to reset it. It will immediately be ready to remove and start again.

No. At the beginning of every session, the PMT will gradually ramp up to the last used setting automatically. This process takes a few seconds.